Terms

Infracheck Terms of Use

Last updated: July 29, 2026

Use of the product

Infracheck is provided for network diagnostics, local monitoring, reporting, and support workflows. You are responsible for using it only on networks and systems where you have authorization.

No emergency guarantee

Infracheck provides diagnostic and monitoring information. It is not a substitute for operational judgment, incident response processes, backups, security monitoring, or professional network administration.

Local appliance operation

If you deploy the appliance, you are responsible for hosting, access control, tokens, firewall rules, data retention, updates, and compliance with your customer or organization policies.

Data protection roles

ATG SERVICES S.R.L. is the controller for personal data submitted through the Infracheck website, contact form, direct support messages, and diagnostic information intentionally shared with us. Details are provided in the Privacy Policy and GDPR and Data Rights notice.

The Android and Windows apps process diagnostics locally. When an organization deploys the self-hosted appliance, that organization or appliance operator is responsible for determining whether stored network telemetry is personal data and for providing an appropriate lawful basis, transparency information, access controls, retention policy, and process for data-subject requests.

Do not send us credentials, private keys, appliance tokens, or personal data that is not necessary for support. You must have authority to share any report, device information, or customer data submitted to us.

Reports and recommendations

Reports and recommendations are generated from available telemetry and may be incomplete or incorrect if the device, network, configuration, or environment limits the collected data.

Intellectual property

Infracheck names, branding, website content, and product materials are owned by their respective owners. Third-party components remain subject to their own licenses.

Limitation of liability

To the maximum extent permitted by law, Infracheck is provided without warranties and we are not liable for indirect, incidental, consequential, or business interruption damages arising from use of the product.

Contact

Questions about these terms can be sent to email support.