Infracheck Privacy Policy

Last updated: July 4, 2026

Overview

Infracheck provides a mobile network diagnostics app and a local appliance for infrastructure telemetry. The app is designed for local-first diagnostics. It does not require an Infracheck account and does not use advertising or third-party analytics SDKs in the current release.

Information processed by the Android app

The app may process technical information needed for diagnostics, including Wi-Fi/network state, SSID/BSSID where available from Android, IP and gateway information, DNS and HTTP test results, signal strength, link speed, channel data, appliance URL, appliance admin token entered by the user, local scan history, and generated diagnostic reports.

This information is processed on the device and, when paired with an Infracheck Appliance, exchanged with the appliance selected by the user on the local network.

Information stored on the device

The app may store appliance pairing details, scan history, report files, and user-entered settings locally on the device. Users can remove locally stored app data by clearing app storage or uninstalling the app.

Information processed by the appliance

The Infracheck Appliance runs inside the customer network. It may store local telemetry such as network checks, device inventory, alerts, configuration, reports, and history in the appliance data directory. Appliance data is controlled by the customer or operator hosting the appliance.

Website and contact form

If you contact us through the website, we process the name, email, company, interest, and message you submit so we can respond. The website contact form sends messages to our support mailbox. We do not sell this information.

Third-party services

The Android app does not currently include Firebase Analytics, Firebase Crashlytics, advertising SDKs, or similar third-party tracking SDKs. The website contact form uses an email delivery provider configured on the server.

Data sharing

We do not sell user data. Diagnostic data is shared only when the user chooses to share a report or when the app communicates with a user-configured local appliance. Support messages are shared with the email provider needed to deliver the message.

Security

The app masks appliance token fields and uses the token only for appliance communication. The appliance supports token-protected admin actions. Users are responsible for protecting appliance URLs, tokens, generated reports, and local deployment environments.

Children

Infracheck is intended for IT technicians, MSPs, and infrastructure operators. It is not directed to children.

Changes

We may update this policy as the product evolves. Material changes will be reflected on this page.

Contact

For privacy questions, contact us at [email protected] or through the contact page.