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MSP operations

Network monitoring for MSPs that need local customer evidence.

Infracheck is designed for MSPs that support branch offices, SMB networks, and customer sites where proof matters as much as uptime dashboards.

MSP use cases

  • Pre-support and post-support network health checks.
  • Recurring account reviews with PDF evidence reports.
  • Customer-site WAN, DNS, HTTP/TLS, packet loss, and LAN inventory monitoring.
  • Technician field visits where phone-side Wi-Fi diagnostics must be compared with site telemetry.
  • Self-hosted Premium roadmap for central visibility, white label reporting, roles, alert routing, API, and webhooks.

Why MSPs use both app and appliance

The InfraZoom Android app gives the technician immediate field evidence. The local appliance gives continuous site evidence. Together they reduce repeat visits, vague complaints, and unsupported assumptions about Wi-Fi or ISP quality.

Positioning

The app and local appliance are positioned as free. Premium is an optional self-hosted license for central operations across many customer sites.

Deep-dive pages for MSP buyers

  • Self-hosted MSP monitoring for customer-hosted telemetry and Premium operations.
  • Customer network health reports for reviews, renewals, and incident follow-up.
  • Network evidence reports for customer-ready proof.
  • Compare Infracheck with monitoring, Wi-Fi survey, and uptime tools.

Download the free appliance or contact us about MSP workflows.

Language availability: the Android 1.6.0 interface is available in English, French, German, Spanish, Brazilian Portuguese and Italian. The Windows app and Infracheck Appliance interfaces are currently available in English only. Multilingual Windows support is planned for a later release. The Romanian website is available before a Romanian Android interface is released.

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