Client evidence
Use Android or Windows to capture the affected user's path: Wi-Fi or Ethernet, IP, gateway, DNS, HTTP/TLS, route and local observations.
Local network diagnostics
Find out whether a network issue is client-side, Wi-Fi-side, LAN-side or upstream.
Infracheck starts with free Android and Windows diagnostics apps, then adds the free local appliance when the network needs continuous proof from inside the customer site.
Site evidence
Use the appliance to check gateway, WAN, packet loss, DNS, HTTP/TLS, LAN visibility, alerts, trends and recurring reports from inside the LAN.
Support evidence
Turn findings into shareable proof for customers, internal support tickets and before/after troubleshooting notes.
What local diagnostics should answer
- Is the user connected to the expected Wi-Fi or Ethernet network?
- Is the default gateway reachable and stable?
- Is DNS slow, failing or using the wrong resolver?
- Are HTTP/TLS services reachable from this device and this site?
- Is packet loss or jitter visible only on Wi-Fi, or also from the appliance?
- Are new or missing LAN devices part of the incident?
Where Infracheck fits
Infracheck is not a full enterprise NMS, packet-capture platform, vulnerability scanner or physical cable tester. It is a local-first diagnostic workflow for Wi-Fi, LAN, WAN, DNS, HTTP/TLS and evidence reports, built for home users, small businesses, IT support teams and MSPs.