Network troubleshooting
Find whether the fault is Wi-Fi, DNS, WAN, HTTP, LAN, or the device.
Infracheck gives home users, small offices and support teams a repeatable workflow for diagnosing intermittent network problems with device-side checks and optional local appliance evidence.
Core troubleshooting signals
- WAN: latency, packet loss, jitter, download/upload speed, and internet reachability.
- DNS: resolver availability, response time, domain resolution, and DNS baseline changes.
- HTTP/TLS: external web reachability, HTTP latency, and TLS expiry checks.
- LAN: device inventory, new devices, missing devices, gateway identity, and host notes.
- Wi-Fi: signal, band, channel, roaming behavior, and phone-side validation.
Why a local appliance matters
A cloud-only monitor can miss local symptoms. The Infracheck Appliance runs inside the local network, so it checks what the site experiences from the LAN. The InfraZoom Android app checks what the user's phone experiences at the exact location.
Support outcome
Instead of guessing from a single speed test, users and support teams can show health score, alerts, inventory, DNS/HTTP results, WAN quality, and a PDF report with timestamps and recommendations.